Request System

Tracks and manages all the work requests within the account.

The Request System captures work request information. Users in the AtlasOMS Account can create work requests if provided the correct permissions within a request group. Once a work request is generated it can be used to create a work order and subsequent work tasks.

Use the work request to track the request and the resulting work that is addressing the work request. Once the work has been completed the work request can be transitioned to a completed state and the requester can be notified.

To access the Request System
  1. Sign in to AtlasOMS
  2. On the navigation bar, select the Requests link.
  3. The Requests link on the navigation bar navigates to the Request System where Request Groups are listed.

Note:

To find the requests specific for the logged in user, navigate to the home page and select My Requests.

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